Work / Pet services / Buffalo, NY

DGS of WNY

A calm, caring website for a family-owned pet crematory and pet burial provider in Buffalo.

Screenshot of the DGS of WNY website home page

The problem

People look for a pet crematory on one of the hardest days. The site had to feel gentle and be very clear about services, hours and how to get in touch.

Who the site is for

Pet owners who have just lost a companion and need clear, gentle information, and veterinary clinics looking for a cremation and burial partner they can recommend.

What we built

Each service has its own page: private cremation, group cremation and group burial. The tone is calm and plain, and the pages explain what each option involves without crowding the visitor. A customised urns section lets families see keepsake options.

A store section handles urn orders, with account sign-up and sign-in for customers. There is a dedicated section for veterinary clinics, resources for pet owners and a blog. The contact form has a service dropdown, and each enquiry is also logged in a Google Sheet so none are missed. Testimonials link through to the reviews on Google and Facebook.

What is on the site

  • A page for each service
  • Customised urns page and online store
  • Customer account sign-up and sign-in
  • Section for veterinary clinics
  • Resources for pet owners and a blog
  • Contact form with service dropdown, logged to Google Sheets
  • Testimonials linking to Google and Facebook reviews
  • Click-to-call and map link

The result

Families can see the services, read what other families have said and reach out in a couple of taps. Veterinary clinics have their own section to find what they need. The site is live at dgswnypetcremation.com.

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